When disaster strikes: How synbiotics support home restoration in Japan

When a flood or accident makes a home temporarily unlivable, families need speed, reliability, and confidence that their space is truly restored. In Japan, where natural disasters are frequent, HeiQ partner Kai Corporation is meeting this need through a structured restoration service that combines speed with science. 

The challenge is acute: flooded homes face a race against time, as moisture in walls, carpets, and hidden spaces creates conditions where mold and odor-causing microbes thrive. Fast, thorough drying is essential to prevent this growth, and synbiotic cleaning products support this by introducing beneficial microbes that establish a a stable microbial profile on treated surfaces, supporting odor control and restoration workflows. The method, supported by Japan's Disinfection & Deodorization Service Association, combines ozone treatment with synbiotics to deliver consistent, reliable restoration. 

"By combining ozone with synbiotics cleaning we can raise the effectiveness of restoration in a practical, repeatable way," says Riichiro Hosogai, President of Kai Corporation. 

The approach was validated through a two‑year proof‑of‑concept with a leading Japanese non‑life insurer. For homeowners, this means faster recovery and peace of mind; for insurers, standardized quality and shorter reconstruction timelines.