Privacy notice

as of June 2026 

 

This Privacy Notice explains how HeiQ processes personal data when you visit our website or interact with our services.

This notice is primarily based on the EU General Data Protection Regulation (GDPR) and the Swiss Federal Data Protection Act (FADP). The principles described here also apply more broadly where relevant.
 

Contact

 

If you have any questions about data protection or wish to exercise your rights, please contact us by email. 
 

What data we process 

We process personal data that you provide to us directly, as well as technical data collected when you use our website.

This may include:

  • Contact data: name, company, email address, phone number (e.g. when contacting us via email or forms)
  • Communication data: content of messages sent to us
  • Device and access data: IP address (shortened), browser type, device information, pages visited, and time of access

We do not operate an online shop and do not process payment data on this website.
 

How we use your data:

We process personal data for the following purposes:

  • To provide and operate our website
  • To respond to inquiries and communicate with you
  • To improve our website and services
  • To ensure security and technical stability

Data processing is based on legitimate interest or your consent, depending on the context.


Analytics (Matomo)

We use Matomo, a web analytics tool, to better understand how our website is used and to improve its performance.

With your consent, Matomo sets cookies and collects information such as:

  • pages visited
  • time spent on the website
  • referring websites

This data is used in aggregated form and is not intended to directly identify individuals.

You can withdraw your consent at any time via the cookie settings.

 

Cookies

Our website uses cookies.

  • Necessary cookies are required for the website to function properly
  • Analytics cookies (Matomo) are only used with your consent

You can manage your cookie preferences at any time via the cookie banner.

 

Data sharing

We share personal data only where necessary and in accordance with applicable law, for example with:

  • IT and hosting providers
  • technical service providers supporting website operations

These providers process data only on our behalf and under appropriate safeguards.

 

Data retention

We retain personal data only as long as necessary for the purposes described in this notice or as required by law.

 

Your rights

You have the following rights under applicable data protection law:

  • Right to access your data
  • Right to correct inaccurate data
  • Right to request deletion
  • Right to restrict processing
  • Right to withdraw consent at any time
  • Right to lodge a complaint with a supervisory authority

 

Data security

We implement appropriate technical and organizational measures to protect personal data against unauthorized access, loss, or misuse.

 

Controller

Unless otherwise stated, the controller for this website is:

HeiQ Materials AG
Rütistrasse 12
8952 Schlieren
Switzerland

 

Changes

We may update this Privacy Notice from time to time to reflect changes in our services or legal requirements.